About · September 2026
Family owned restoration and cleaning in North and Central New Jersey since 2010
DHL Carpet and Water Damage Restoration is a family owned company that has worked across North and Central New Jersey since 2010. Water damage restoration is the main business, and the same IICRC certified technicians handle the mold work and the carpet, rug, upholstery and duct cleaning that follows it.
About
The company works across North and Central New Jersey and covers six counties: Passaic, Essex, Hudson, Union, Bergen and Morris. Water losses come first, at any hour, and the mold work and the cleaning that follow a loss are done by the same technicians on the same phone number. What is claimed on this page is claimed in the same words on the phone, in the written estimate and on the invoice.
One team from the water to the clean carpet
The technicians who extract the water, place the drying equipment and take the daily readings are the technicians who clean the carpet, the rugs and the upholstery afterwards. That is one phone number and one written record for the whole loss, rather than a handover between two companies halfway through.
Frequently asked questionsWe say what will not come out
A mark that has changed the color of a fiber is permanent. So is a rug foundation that has started to rot, and a cushion fill that met sewage has to be replaced. Each of those is written into the estimate before the work is booked, so nothing is discovered on the day.
All towns we coverWe photograph the work
The loss is photographed before anything moves, moisture is read at set points and logged each day, and the file goes to you. That file answers the questions an adjuster asks, and it cannot be reconstructed once the equipment has come out.
ContactWe come to the property
There is no shop and no drop off point. Every service is performed at your home or business across Passaic, Essex, Hudson, Union, Bergen and Morris counties, and a rug that has to leave the room is collected and returned.
A person answers the phone
A person answers at any hour, takes the address and the room, and the technician who is coming calls back with an arrival time. No average response time and no count of technicians on call appears anywhere on this site, because neither figure is published or verified.
What we use, and how we bill
The methods are the IICRC ones for each job: the S500 standard for water losses, the S520 standard for mold work, and hot water extraction for carpet with the method matched to the fiber in front of the technician. The products are EPA registered and described as safe around pets and children.
Every loss is documented from the first visit: the damage is photographed and the moisture readings are taken and logged, so there is a written record of what was there before anything is moved.
Every job starts with a written estimate before any work begins, with no hidden fees, and the work is backed by a 100 percent satisfaction guarantee.
Services
- Water Damage Restoration
- 24 Hour Emergency Water Damage Response
- Emergency Water Extraction
- Structural Drying and Dehumidification
- Wet Carpet and Pad Drying
- Flooded Basement and Groundwater Cleanup
- Burst Pipe, Frozen Pipe and Appliance Leak Damage
- Storm and Roof Leak Water Damage
- Flood Cleanup
- Sewage and Category 3 Cleanup
- Mold Remediation
- Mold Inspection
- Mold Removal
- Chimney Repair
- Chimney Inspection
- Chimney Sweeping and Cleaning
- Chimney Leaks and Flashing
- Chimney Crown Repair
- Chimney Cap and Damper
- Chimney Masonry and Tuckpointing
- Chimney Waterproofing
- Chimney Relining
- Chimney Rebuild
- Carpet Cleaning
- Rug Cleaning
- Upholstery Cleaning
- Air Duct Cleaning
- Restoration and Reconstruction
September 2026
What we stand behind
The rating and the review count are read from the Google Business Profile and refreshed on the review schedule, so the figure on this page is the figure on the profile.
- FoundedFamily owned since 2010
- CredentialsIICRC certified, licensed and insured
- Guarantee100 percent satisfaction
- ProductsEPA registered, safe for pets and children
These are the claims this business makes about itself. No certificate, registration lookup or third party badge is shown here, and nothing on this panel is a live check.
What this page does not claim
What we do not say
Six claims we do not make, because nothing behind them has been published or verified.
An average response time
We answer at any hour and a crew dispatches for an active loss, and the technician gives you an arrival time for your address. No average is published or verified, so no figure appears and no counter runs on any page.
A number of technicians on call
No headcount is published, so none is printed.
A preferred vendor contract or billing relationship with any insurance carrier
We document the loss so you have a complete file for your own claim; we do not bill your insurer and we do not file, adjust or negotiate the claim.
The names and biographies of the team
Customers name technicians in their own reviews, and those reviews stay word for word. No roster has been published, so none is invented here.
A certificate or license number
The IICRC certification and the licensed and insured status are stated as the company states them. The numbers behind them appear once the documents are supplied.
A street address
This is a service area business with no storefront and no drop off point, so there is nowhere to visit and no address to print.
Everything else on this page is a claim the company stands behind.
Customer reviews
5.0 from 168 Google reviews
Word for word from the Google listing. Names, wording and dates are the reviewers' own. Read them all on Google, opens in a new tab.
“DHL Carpet & Water Damage Restoration saved the day! They responded quickly to my emergency, were professional and courteous, and their work was top-notch.”
Priscila Agrusa · · · Google
“I was impressed by DHL's prompt service and expertise. They efficiently handled my water damage issue, and the results were excellent. Great communication throughout the process!”
Viviana Gil · · · Google
“We had an unexpected shower leak due to an incorrect installation by the previous owners. The team arrived the SAME DAY to diagnose the issue, and within 24 hours, the repair crew was on-site to resolve the problem.”
Kaiden Braxton · · · Google
Tell us what happened
Send the details of the loss or the job, with a photograph of the affected area if you have one, and get a written estimate with no obligation.
A person answers at any hour, by appointment. No hidden fees.