Estimate
Get a written estimate
Send the details of the loss or the job, with a photograph of the affected area if you have one, and get a free written estimate with no obligation and no hidden fees.
Estimate request
Category, how contaminated the water is
Category and class, in plain language
Two numbers govern a water loss, and between them they decide what is saved, how much equipment goes into the room and how the file reads.
- Category 1clean water from a supply line or a tank. Dried in place when it is reached quickly.
- Category 2gray water from an appliance or an overflow. The pad and wet drywall usually come out.
- Category 3black water from sewage, a river or surface water. Porous material is removed and discarded.
The ANSI/IICRC S500 standard sorts water by how contaminated it is, category 1 to 3, and by how much of the room absorbed it, class 1 to 4. The category decides what is dried in place and what comes out. The class decides how much drying equipment the room needs and for how long. Both are assigned on site, and the category is reassessed rather than assumed, because clean water that has been sitting for days is no longer clean water.
Estimate request
Tell us what happened
The more you tell us, the more exact the estimate. A photograph of the affected area is the fastest way to an answer about what will come out and what will not.
How the estimate works
From the form to the written estimate
Three steps, no obligation, no hidden fees.
The photograph is the first thing a technician looks at, because it usually settles the water category or the extent of the soil before anybody visits.
You get the estimate in writing before any work begins, with no hidden fees. Anything that will not come out is named in it, so nothing is discovered on the day. Nothing is owed until you accept it.
Pick a window that suits you. For an active water loss a crew dispatches now instead, and the surface is documented before and after either way.
What to send
What helps us price it
Four details make a written estimate exact instead of approximate.
What needs doing, and roughly how much of it there is: the rooms, the flights of stairs, a sectional, three area rugs.
A photograph of the worst area shows the water category or the depth of the soil, and it is the only way to answer a question about a particular stain before somebody is standing on it.
For a water loss, when it started. Clean water reached inside about forty eight hours is a different job from the same water three days later, because by then the pad and the subfloor have held it.
The town and the ZIP code let us confirm the address is inside the six counties and plan the visit. Add the floor and the parking if the building is awkward.
Drying times
How long things take to dry
Typical times, read daily with moisture meters until the material is back to a dry standard rather than guessed at the door.
| Surface | Typical time |
|---|---|
| Carpet, walkable | About two hours with airflow |
| Carpet, fully dry | The same day in most homes |
| Fabric sofa or armchair | Four to eight hours |
| Wool area rug | Dried flat and fully before it goes back down |
| Structural drying after a loss | Until the monitoring points read dry, checked daily |
Standing water is extracted on the first visit. Air conditioning speeds every row in this table and open windows in a humid month slow them, because air conditioning takes moisture out of the room and an open window puts it back.
Before you send it
Frequently asked questions
Question 1: Does an estimate cost anything?
No. The written estimate is free, there is no obligation, and there are no hidden fees. You get it before any work begins and nothing is owed until you accept it.
Question 2: Can you price it from photographs alone?
Often, for a cleaning job. Rooms, stairs and a sectional can be sized from good photographs and a few measurements. A water loss is different: the category of the water and the class of the room are read on site with a meter, so the photographs set the scope and the technician confirms the figure before any work begins. Whichever it is, you have the estimate in writing first.
Question 3: Do I have to agree to texts to get an estimate?
No. Both consent boxes on this form are optional and neither is a condition of any purchase. Leave them unticked and you still get the estimate, and you can stop messages at any time by replying STOP to a text or by calling the office.
Water coming in now?
Do not wait for the form. Call the office at any hour and the technician calls back with an arrival time for your address.