County 02 · 15 towns

Water damage restoration and cleaning in Essex County

Essex County runs from the mouth of the Passaic River at Newark Bay up the Watchung slope to Montclair, and the water problem changes completely over those few miles. Newark is tidal and flat.

5.0 from 168 Google reviews 24 hours, by appointment Updated 2026-09-09
The six counties Six counties, 52 towns. Drawn from the standard. This is a drawing and no reading on it is live. Tide line Passaic River Hackensack River Rahway River Saddle River Overpeck Creek Whippany River Rockaway River Second River Elizabeth River Passaic8 towns Bergen9 towns Morris7 towns Hudson5 towns Union8 towns Essex15 towns
Six counties, 52 towns. Essex County, 15 towns. Drawn from the standard. This is a drawing and no reading on it is live.

County 02 of 06

Services

What we handle in Essex County

The county

Montclair sits on the cliff. The same team covers both, with the method set by the building it is used in.

Four small waterways carry the rain off the slope and into the Passaic, and they are where the county floods. The Second River, also called the Watsessing River, starts in West Orange, crosses Orange and East Orange picking up the Wigwam, Parrow and Nishuane brooks, meets Toney's Brook at Watsessing Park in Bloomfield and reaches the Passaic on the Belleville and Newark line. The Third River runs through Montclair and the Nutley memorial parks. None of them is wide. All of them back up into finished basements when the storm drainage cannot take the volume.

Newark is the extreme case and the reference point

Newark sits at the mouth of the Passaic River where it opens into Newark Bay, on ground that was marsh before it was city. On 1 September 2021 the remnants of Hurricane Ida delivered the wettest day in the city's recorded history, 8.44 inches, and 23 people died across New Jersey. The East Ward rowhouses, the Forest Hill houses and the North Ward towers each failed differently in that storm, and each needed a different drying plan. A loss that reaches a basement in Bloomfield or East Orange is the same water arriving with less force, and it is planned against what Newark showed.

Old plaster is the reason a surface reading lies

Most of the housing between Newark and Montclair predates modern construction. Nineteenth century rowhouses in the Newark East Ward, Gilded Age houses and large apartment blocks in East Orange, and the Victorian and early twentieth century stock through Bloomfield and Montclair all share plaster on lath, deep wall cavities and stacked floors. Plaster feels dry to a hand and to a cheap surface meter long before the cavity behind it is dry. That is where mold is found weeks later, and it is why penetrating readings are taken at marked points and repeated daily instead of the wall being closed the moment the surface reads well.

Mold work in Essex County follows S520 and says nothing stronger

Mold remediation here is written against ANSI IICRC S520, the standard for professional mold remediation, whose fourth edition was published in 2024. It defines three conditions. Condition 1 is a normal fungal ecology for that building. Condition 2 is settled spores and fragments without growth. Condition 3 is actual growth. Naming the condition is what turns a frightening word into a scope of work with an end point.

The controls are containment, negative air pressure and HEPA filtration, so that what is disturbed in the affected room does not move into the rest of the house through the stairwell or the ductwork. The Environmental Protection Agency guidance most useful to a homeowner is the 10 square foot line: below roughly that area a homeowner can usually handle the cleanup, and above it professional remediation is the sensible route. New Jersey issues no state mold license, so the credential that can be stated is IICRC certification and adherence to S520, and nothing beyond it.

The Second and Third River corridor floods from the drain, not the bank

In most of Essex County the water does not arrive over a river bank in view of the house. It arrives up through the floor drain, in at the base of a foundation wall, or down a driveway into a walkout basement, because the storm system serving a small stream corridor is full. The distinction matters for the file, because that water has been in the drainage system and is not clean.

It also matters for what gets saved. A finished basement in Bloomfield or Nutley with carpet over pad on a concrete slab loses the pad in almost every case where the water was category 2 or worse, and keeps the slab, which dries well once the covering is off. The same basement finished in engineered wood over a sleeper system is a class 4 drying problem, because the assembly holds water in a place no air mover reaches without opening it.

One team from the first extraction to the last cleaning

Water damage restoration, mold remediation and carpet, rug and upholstery cleaning are done by the same IICRC certified technicians in Essex County, so a homeowner ends up with one point of contact, one schedule and one invoice. The cleaning that follows a loss is the last stage of the same job, and the technician who took the first moisture reading knows which rug went out to be dried flat and which sofa was cleaned to its own fabric code.

Products used in occupied Essex County homes are EPA registered and described as safe around pets and children. The estimate is free and written before work begins, with no hidden fees, and the business has been family owned since 2010.

Fifteen Essex County towns and what each one needs

Newark is tidal, dense and divided into five wards, and its losses range from a nineteenth century East Ward rowhouse to a North Ward tower. East Orange and Orange are apartment and multi family cities on the Second River, where a single failed riser can wet four units. Irvington packs about 23,000 housing units into 2.92 square miles of attached housing. Belleville sits where the Second River meets the Passaic and takes the backup when the larger river is high. Bloomfield is where Toney's Brook joins the Second River at Watsessing Park.

West Orange holds four sections on two mountains and is where both the Second River and the west branch of the Rahway begin. Montclair and Glen Ridge are Victorian and Edwardian stock on the Watchung slope, Glen Ridge high enough that it barely floods. Nutley carries recorded storm drainage backwater from the Third River and the St Pauls Branch. Livingston and Caldwell sit on the flat Passaic ground in the north west. Millburn, Maplewood and South Orange are Rahway River towns, and Millburn's downtown went under in 2021. Each of the fifteen gets its own drying plan from the same team.

Good to know

  • County seat: Newark
  • The Second River and the Third River carry the county's rain to the Passaic
  • Ida on 1 September 2021 was Newark's wettest recorded day at 8.44 inches
  • IICRC certified, licensed and insured, family owned since 2010
  • Any hour, by appointment

Towns and cities

Every town we cover in Essex County

Frequently asked questions

Questions about Essex County

Question 1: Sewage came up through my basement drain in a storm. Is that different from a burst pipe?

Yes, and the difference decides what is kept. Older parts of Essex County drain through a combined system that carries storm water and sewage in the same pipes, so when it surcharges, what comes back up a floor drain is category 3 grossly contaminated water under the IICRC S500 standard. Every porous material it touched leaves the building and the structure is cleaned before drying equipment goes in. Clean supply water from a burst line is often category 1, and much more of the room survives.

Question 2: Does mold always follow a water loss in an older Essex County house?

No, but the risk rises sharply after 24 to 48 hours, which is the drying window the Environmental Protection Agency publishes. In plaster and lath housing the cavity stays wet after the surface reads dry, so the readings are taken behind the surface and repeated daily until they stop moving.

Question 3: Can you work in an apartment building or a multi family house?

Yes. Much of East Orange and Newark is apartment and multi family stock, where water crosses a party wall and drops through a ceiling into a unit whose occupant reported nothing. Drying is mapped across every space the water reached.

Question 4: Are you licensed for mold remediation in New Jersey?

New Jersey issues no state mold remediation license, so no company in the state holds one. This business is IICRC certified and works to the ANSI IICRC S520 standard, and it will not claim a credential that does not exist.

Customer reviews

5.0 from 168 Google reviews

Word for word from the Google listing. Names, wording and dates are the reviewers' own. Read them all on Google, opens in a new tab.

I was impressed by DHL's prompt service and expertise. They efficiently handled my water damage issue, and the results were excellent. Great communication throughout the process!

Viviana Gil · · · Google

We had an unexpected shower leak due to an incorrect installation by the previous owners. The team arrived the SAME DAY to diagnose the issue, and within 24 hours, the repair crew was on-site to resolve the problem.

Kaiden Braxton · · · Google

DHL did a fantastic job restoring our home after water damage. They were efficient, communicative, and the results are amazing. Thank you!

Yohnny Cambero · · · Google

Estimate request

Tell us what needs cleaning

Tell us the rooms, the surfaces and the address, and attach a photograph of the affected area if you have one. You receive a written estimate before any work begins, with no obligation.

Written estimate, no obligation Answered any hour at (908) 520-8698 5.0 from 168 Google reviews EPA-registered products, safe for pets and children

Written estimate

NO. 0168
A written estimate before any work begins, with no obligation.
Please enter your name.
Enter a 10 digit phone number.
Enter a valid email, or leave it empty.
Enter the street address.
Enter the town.
Enter the 5 digit ZIP.
What needs cleaning? (pick at least one)
Pick at least one surface.
Photographs of the area (optional, up to 5, 8 MB each)

A photograph of the area helps us give an accurate estimate.

    The estimate is free and there is no obligation.

    NORTH JERSEY · N.J. ESTIMATE · IN WRITING RECEIVED NO. 0168

    Request received.

    Your written estimate comes back from the technicians who do the work. For anything urgent, call (908) 520-8698.

    Get my estimate