Bergen County

Water damage restoration, mold remediation and cleaning in Elmwood Park, NJ

Elmwood Park sits at the meeting of two rivers, with the Passaic on its western edge and the Saddle River running through it toward the same water.

5.0 from 149 Google reviews 24 hours a day, by appointment Updated 2026-09-06
The eight counties Eight counties, 228 towns. Drawn from the standard. This is a drawing and no reading on it is live. Tide line Saddle River Overpeck Creek Elmwood Park Bergen70 towns
Eight counties, 228 towns. Bergen County, 70 towns.

Service details · Bergen County

Services

What we handle in Elmwood Park

About our service in Elmwood Park

It was called East Paterson until 1 January 1973, and the old name still turns up on older policies and deeds.

The borough took its shape in the 1940s, when large tracts were bought for development, and grew through the postwar suburban expansion. That means the dominant housing is mid twentieth century: drywall over framing, basements with block or poured walls, and finished lower levels added later by owners. Those owner finished basements are where most of the work in this borough happens, because they were built without the drainage details a builder would have included.

When the sump fails, the storm is already inside

A great many Elmwood Park basements depend on a sump pump, and the worst floods happen when the power goes out in the same storm that fills the pit. A pump with no battery backup is a pump that works on every night except the one that matters. The damage that results is often worse than a river flood, because it happens with nobody watching and continues for hours. The first questions asked on arrival are whether the pump ran, whether the power was out, and how long the water was in, because the answers set both the category and the class.

Two rivers converging on one small borough

The Passaic runs along the west and the Saddle River comes down through the borough, and in a heavy storm both are high at once. During Ida the Hackensack, the Saddle and the Passaic all passed flood stage on the same night across Bergen County, and River Road in neighboring Fair Lawn closed all the way to the Elmwood Park line. Water in this borough therefore has three possible sources: the Passaic, the Saddle, and the storm system that cannot discharge into either while both are high. All three are category 3.

Owner finished basements and what they cost after a flood

A basement finished by a previous owner usually has framing set directly against the foundation wall, insulation in the stud bays, and carpet over pad on the slab, sometimes with a floating floor over that. Every one of those choices holds water. The framing wicks it, the insulation stores it against the wood, the pad soaks it and the floating floor hides it.

After a category 3 loss the pad and the insulation come out without argument, and the drywall is cut above the water line wherever the cavity reads wet. Framing that is sound is cleaned and dried in place, and its moisture content is read at a marked point until it matches the control. Where the room is rebuilt, the advice given is to rebuild it differently, and that advice is given even though it means a smaller job.

The drying plan and what ends it

Extraction, then removal of what cannot be dried, then cleaning of the structure, then equipment. Monitoring points are marked in the affected area and at an unaffected control point in the same house, and readings are taken at each of them every day and dated. The equipment leaves when the wet readings match the control taken in an unaffected part of the same building.

The Environmental Protection Agency asks for water damaged areas and items to be dried within 24 to 48 hours to prevent mold growth. In a basement that flooded overnight while the power was out, the clock has been running since before anyone knew, which is why the extraction begins before the adjuster has been reached.

Insurance, and the name on the older policies

The loss is documented to the standard a carrier expects, so you have a complete file to give your insurer. The business does not file, adjust or negotiate the claim. Rising surface water is excluded from almost every standard homeowners policy and sits under a separate National Flood Insurance Program policy, and sump failure and sewer backup are usually their own endorsement again, which is worth checking before the storm.

One local detail worth mentioning to an adjuster. Policies and deeds written before 1973 may still carry East Paterson as the municipality, and a property is documented here under Elmwood Park with the address as the carrier holds it so that nothing stalls over a name change. The estimate is free and written before work begins with no hidden fees, and the business is IICRC certified, licensed and insured and family owned since 2010.

Service area

Where in Elmwood Park

The whole borough is covered, including Cherry Hill, Dundee Lake, Passaic Junction and Rosemont, and the streets nearest both rivers. Carpet, rug and upholstery cleaning is offered here by the same IICRC certified technicians and usually follows a water job in the same house.

ZIP code covered in Elmwood Park: 07407.

Nearby

Nearby towns we also cover

Customer reviews

5.0 from 149 Google reviews

Word for word from the Google listing. Names, wording and dates are the reviewers' own. Read them all on Google, opens in a new tab.

A broken water heater caused water to spread through multiple rooms overnight, creating a stressful situation. Their technicians documented everything thoroughly and began immediate drying procedures. Flooring, drywall, and insulation were restored carefully and professionally. The transformation from soaked and damaged to polished and secure was truly impressive.

Marie Workman · · 8 months ago · Google

I discovered mold on the carpet in my attic room and contacted DHL for help. Their team responded quickly, arrived as soon as possible, and conducted a thorough inspection. They clearly explained the situation, developed a detailed scope of work, and completed the entire job within just one week. The whole team was professional, courteous, punctual, and respectful throughout the process. I truly appreciated their prompt response, attention to detail, and commitment to getting the job done efficiently. I’m very satisfied with their service and would highly recommend DHL to anyone in need of professional mold remediation. Thank you to the entire team for a job well done!

Rinat Morad · · a week ago · Google

We saw that the doors to our closets were stuck, and later we found damage to the floor from water coming from an old pipe nearby. It was helpful that the repair experts talked about how materials can be affected over time by trapped humidity. The place where they dried things was clean and strangely quiet. Now the closet feels like it did before.

Kathleen Torres · · 4 months ago · Google

Frequently asked questions

Questions from Elmwood Park customers

Question 1: My sump pump failed in a power cut. Is that covered?

That depends on your policy and is a question for your carrier. Sump failure and sewer backup are usually a separate endorsement, and rising surface water sits under a separate National Flood Insurance Program policy. It is worth checking before a storm.

Question 2: Why does the insulation have to come out of my Elmwood Park walls?

Because wet fiberglass or mineral wool in a stud bay does not dry usefully in place and holds moisture against the framing it is touching. Sound framing is cleaned and dried in place, with its moisture content read at a marked point until it matches the control.

Question 3: Should I rebuild the basement the way it was?

Often not, and that advice is given even though it means a smaller job. Framing set against the foundation, insulation in the bays and carpet over pad on the slab all hold water, and a borough with two rivers will test the rebuild sooner or later.

Question 4: My deed says East Paterson. Does that matter?

Only in older records. The property is documented under Elmwood Park with the address as your carrier holds it, and the former name is worth mentioning to an adjuster so nothing stalls over it.

Estimate request

Tell us what happened in Elmwood Park

Tell us the rooms, the surfaces and the address, and attach a photograph of the affected area if you have one. You receive a written estimate before any work begins, with no obligation.

Written estimate, no obligation Answered any hour at (908) 520-8698 5.0 from 149 Google reviews EPA-registered products, safe for pets and children

Written estimate

NO. 0149
A written estimate before any work begins, with no obligation.
Please enter your name.
Enter a 10 digit phone number.
Enter a valid email, or leave it empty.
Enter the street address.
Enter the town.
Enter the 5 digit ZIP.
What needs cleaning? (pick at least one)
Pick at least one surface.
Photographs of the area (optional, up to 5, 8 MB each)

A photograph of the area helps us give an accurate estimate.

    A quick check that you are a person, from Cloudflare. It sets no cookie for advertising and does not track you across sites.

    The estimate is free and there is no obligation.

    NORTH JERSEY · N.J. ESTIMATE · IN WRITING RECEIVED NO. 0149

    Request received.

    Your written estimate comes back from the technicians who do the work. For anything urgent, call (908) 520-8698.

    Get my estimate